Privacy Policy

Introduction

Welcome to Polerino.com. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website and purchase our ebooks.

Information We Collect

Information You Provide to Us

Account Information: Name, email address, username, and password when you create an account
Payment Information: Billing address and payment details processed securely through our payment processors
Purchase History: Records of ebooks you’ve purchased and downloaded
Communications: Messages you send us through contact forms or email

Information Collected Automatically

Usage Data: Pages visited, time spent on pages, links clicked, and browsing patterns
Device Information: IP address, browser type, operating system, and device identifiers
Cookies: We use cookies and similar tracking technologies to enhance your experience

How We Use Your Information

We use the collected information to:

Process and fulfill your ebook purchases
Create and manage your account
Send order confirmations and download links
Provide customer support
Send promotional emails (with your consent)
Improve our website and services
Prevent fraud and enhance security
Comply with legal obligations

Legal Basis for Processing (GDPR)

We process your personal data based on:

Contract Performance: To fulfill our agreement when you purchase ebooks
Legitimate Interests: To improve our services and prevent fraud
Consent: For marketing communications (you can withdraw consent anytime)
Legal Compliance: To meet our legal and regulatory obligations

How We Share Your Information

We do not sell your personal information. We may share your data with:

Payment Processors: To process transactions securely through Stripe and PayPal
Email Service Providers: To send transactional and marketing emails
Analytics Services: To understand website usage (e.g., Google Analytics)
Legal Requirements: When required by law or to protect our rights

All third-party service providers are carefully selected and required to protect your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

Encryption of sensitive data
Secure payment processing
Regular security assessments
Limited access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies to:

Remember your preferences and settings
Analyze website traffic and usage
Provide personalized content
Enable essential website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Retention

We retain your personal data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Account information is retained until you request deletion. Transaction records are kept for accounting and legal purposes as required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Children’s Privacy

Polerino.com is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page. We encourage you to review this policy regularly.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: contact@polerino.com
Website: www.polerino.com

Specific Regional Rights

For EU/UK Users (GDPR)

You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

For California Users (CCPA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information (we do not sell personal information).

By using Polerino.com, you acknowledge that you have read and understood this Privacy Policy.